Privacy Policy

SD Vine Plant Hire respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit sdvineplanthire.co.uk, contact us or enquire about our plant hire services.

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Information We Collect

When you contact us, request a quote or make a plant hire enquiry, we may collect information including your name, telephone number, email address, company name, job or delivery location, details of the machinery you require and any other information you choose to provide.

We may also collect limited technical information when you use our website, such as your IP address, browser type, device information and information collected through cookies or similar technologies.

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How We Use Your Information

We may use your personal information to respond to enquiries, provide quotations, arrange plant hire, communicate with you regarding bookings or services, provide customer support, maintain business records and improve our website and services.

Where applicable, we process personal information because it is necessary to respond to your request, enter into or perform a contract with you, comply with a legal obligation, or pursue our legitimate business interests.

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Sharing Your Information

We do not sell your personal information.

Where necessary, information may be shared with trusted service providers who assist us with operating our website, communications, administration, accounting or providing our services.

We may also disclose information where required by law or where reasonably necessary to protect our legal rights.

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Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting and business requirements.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

 

Cookies

Our website may use cookies and similar technologies to help the website function correctly, understand how visitors use the site and improve the user experience.

Where cookies are not strictly necessary, consent should be obtained before they are placed on a visitor's device.

You can also control or delete cookies through your browser settings.

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Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights over your personal information, including the right to request access to your information, request correction of inaccurate information, request deletion, restrict or object to certain processing and withdraw consent where processing relies upon consent.

To exercise your rights, please contact SD Vine Plant Hire using the contact details provided on our website.

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Keeping Your Information Secure

We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

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Third-Party Websites

Our website may contain links to websites operated by third parties. SD Vine Plant Hire is not responsible for the privacy practices or content of external websites.

 

Complaints

If you have concerns about how we handle your personal information, please contact us first so that we can investigate.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

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Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services or legal requirements. Any updated version will be published on this page with a revised "Last updated" date.